Returns & Exchanges
At ShopWSS, we want you to be completely satisfied with your purchase. If you are not happy with your order, you can return or exchange unworn items in their original packaging within 30 days of delivery.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Print Your Label
Download and print the prepaid shipping label provided by the portal and secure it to the outside of your original shipping box.
Package and Drop Off
Place your unworn items with all original tags attached into the box and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing